Custom AI Agents & Chatbots

AI agents that work while you sleep.

An AI agent is more than a chatbot. It understands what a customer wants, looks up the answer in your own information, takes action in your systems and hands over to your team when a person is needed. We build agents for WhatsApp, Viber, Messenger and your website.

What we build

Customer support agent

Answers common questions instantly from your products, prices and policies, in English or Nepali, day and night.

Sales & lead agent

Replies to every enquiry in seconds, asks the right questions, and passes qualified leads to your team.

Order & booking agent

Takes orders and appointments, checks availability and confirms, then updates your system.

Internal knowledge assistant

Lets staff ask questions about your manuals, policies and price lists, and cites where each answer came from.

Follow-up agent

Sends reminders, quotations and payment follow-ups on time, so nothing slips.

Human handover

Hands the conversation to a person, with the full context, whenever it is unsure or the customer asks.

How it works

Example: a clinic booking appointments on WhatsApp

A typical flow, step by step. Every setup is tailored to your tools and approvals.

  1. A patient messages at 10 pm asking for a dental check-up on Sunday.
  2. The agent offers the available slots from the clinic calendar and books the chosen time.
  3. It sends a confirmation and a reminder the day before, and answers questions about fees and location.
  4. Anything medical or unusual is passed to the front desk the next morning, with the full conversation.

Tools we connect

WhatsApp BusinessViberMessengerWebsite chatGoogle CalendarExcelGoogle SheetsCRMOpenAIClaudeGeminiOpen-source models

How we work

1. Free consultation

We map your processes and data and pick the task where AI pays off first.

2. Pilot in 2–4 weeks

A working solution on one real use case, with success metrics agreed upfront.

3. Build & integrate

Connected to your systems, secured, tested, and your team trained to use it.

4. Run & improve

Monitoring, support and improvements as your business and AI models change.

Questions

We ground every answer in your own approved information, add guardrails, and hand over to a person when the agent is not sure. We test against tricky questions before launch.
Yes. Agents can understand and reply in English, Nepali and Romanized Nepali, the way customers actually type.
We use private setups and AI providers that do not train on your data, with access controls and logs.

Related services

Ready to put AI to work?

Tell us what slows your business down. In a free consultation we’ll show you what AI can automate, and what it could save.

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